Omnichannel Marketing Service

5 Channels, 1 Service

Omnichannel Marketing is a customer-focused strategy that delivers a consistent experience across all channels, providing enriching and unique interactions across all customer touchpoints. It is not to be confused with multichannel marketing, which, while similar, focuses more on channel selection rather than a full unified experience.

As an omnichannel marketing client, you will have access to a full range of services needed to maximise your return and increase acquisition, conversion and retention. With this service, we will work one-on-one with you and your team to identify key areas of improvement and build a robust strategy using the five core channels of growth: E-commerce, Social Media, Email Marketing, SEO, Ads and Retail. Our team of specialists will continuously implement the strategy and optimise each channel for maximum growth.

What's Included...

Marketing Strategy

Without a clear mission or purpose, how do you know where you are going? Our Omnichannel Partnership starts with an in-depth discovery session designed to help us understand your business, culture and market landscape before crafting a Marketing Strategy, bespoke to you and your business. Be prepared to let your barriers down, think big and get up close and personal as we evaluate and analyse your current situation to find what has (and what hasn't....) been working so far.
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From here, we will build out the steps needed to achieve your Acquisition, Conversion and Retention goals.

E-Commerce

We partner with some of the best tech providers in the world. Our open approach to finding the right technology means we aren't limited to picking the same thing for each business. Every E-Commerce solution is and should always be bespoke to the businesses needs. Our expert team will guide you through and advise on every step of the implementation process from data management to payment gateways to user experience... we cover it all, maximising your conversion rate!

Seach Engine Optimisation

We often talk about growth, how best to achieve it but more importantly how best to sustain it. With over 8 Billion searches on Google per day alone, not to mention the millions of others on other search engines and social platforms, it’s a no brainer that SEO is one of our core channels of growth.
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We build out your SEO strategy its foundations, mapping out your keyword and technical structure before developing.

Email Marketing

Email marketing is one of the most underrated marketing tools for generating sales and engaging customers, and it is one of our 5 Essential Channels of Growth.
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Forming part of your new marketing communication tactics, we will plan, manage and implement an email marketing strategy designed to increase conversions and returning customers. As a Klaviyo Certified Agency, we will also develop full-funnel email automation to stay connected with your audience and nurture them into loyal returning customers.
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PPC & Ads

To get the most out of your potential reach & acquisition, we will compliment your organic communications with targeted digital ads. Using a mixture of search and social ads, or just one, depending on your preference, we expand your brand's visibility, helping you to be seen by a wider and potentially new audience, optimising your ROI and conversion rate.

Omnichannel Retail

Aligning your online experience with your in-store experience is the essence of Omnichannel Retail Strategy. We will work one-on-one with you to map the in-store customer journey while ensuring all elements across your physical stores and premises are consistent with other channels.

Want to go the extra mile ?

Our Standard Omnichannel Marketing Service focuses on our five core growth channels as listed above; however, we offer additional channels at extra cost to help you go the extra mile. These include Event Management, Marketplaces and more

Get in touch to find out more